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What data arises when you visit this website and when you send an enquiry, and what happens to it. This English version is provided for information. The German version at rheinblick.de/datenschutz is the authoritative one; if the two differ, the German text applies.
Controller
The controller for this website within the meaning of the GDPR are its operators. Which of them is your contracting party in a given case depends on the unit and is stated in the quote and on the invoice.
Names, addresses and further mandatory details are in the imprint, which exists in German only: Imprint.
Processing
When you open the page, your browser transmits technical data which our host stores in log files: IP address, time, page requested, browser type. This website is hosted by Vercel Inc., based in the USA, as a processor under Art. 28 GDPR and on the basis of the European Commission's standard contractual clauses. The legal basis is our legitimate interest in secure operation, Art. 6(1)(f) GDPR. Retention period: seven days.
We process the details from the enquiry form in order to answer your enquiry and prepare a quote, Art. 6(1)(b) GDPR. In addition to the email, the details are stored in a file on our own server so that we can trace enquiries and plan our occupancy. What is stored are the fields you filled in, the time, and the page from which you opened the form. If no contract results, we delete these details after twelve months. Where a contract is concluded, the commercial and tax retention periods of six to ten years apply, unless retention obligations preclude deletion.
For occupancy and invoicing we process company and occupancy data, and for registration certificates also the names of the people accommodated. Commercial and tax retention periods remain unaffected.
Data is passed on only to processors under an Art. 28 GDPR agreement, currently hosting and the sending of emails, payment handling via Stripe Payments Europe Ltd. and PayPal (Europe) S.à r.l. et Cie, S.C.A., and the storage of booking and property data in our own management system. A transfer to third countries may occur in hosting and in payment handling and is based there on the European Commission's standard contractual clauses.
Technology
This website sets no cookies for visitors. Nothing is stored on or read from your device, neither for recognition nor for measurement nor for advertising. A session cookie arises only in the password protected administration area, which only we ourselves use. We embed external services only where they are necessary for operation, and we name each of them here.
Additional points
Payment handling. For payments we use bank transfer, Stripe and PayPal. Where payment is made via Stripe or PayPal, the data required for the payment is transmitted to the provider concerned. The legal basis is performance of the contract under Art. 6(1)(b) GDPR. The privacy notices of those providers apply in addition.
Registration forms. As an accommodation business we are obliged to keep a registration form for every overnight guest who is not a German national, and to retain it for one year. For German nationals this obligation ceased on 1 January 2025. The legal basis is the legal obligation under Art. 6(1)(c) GDPR in conjunction with §§ 29 and 30 Bundesmeldegesetz (the German Federal Registration Act). After the period expires the registration forms are destroyed.
Video surveillance. We use cameras in outdoor areas and common areas of the buildings, not inside the units themselves. The purpose is the protection of property and residents; the legal basis is legitimate interest under Art. 6(1)(f) GDPR. The surveillance is signposted on site. Recordings are deleted automatically after 96 hours at the latest, unless they are needed to preserve evidence.
Photos. Photos are served from our own server. Opening a page creates no connection to Google Photos or any other service.
Your rights
You have the right of access, rectification, erasure, restriction of processing, data portability, and objection to processing based on a legitimate interest. You may withdraw consent you have given at any time with effect for the future.
To do so, contact info@rheinblick.de. Independently of that you may lodge a complaint with a data protection supervisory authority; the competent one is the Landesbeauftragter für den Datenschutz und die Informationsfreiheit Baden-Württemberg, Lautenschlagerstraße 20, 70173 Stuttgart, Germany. This notice is dated August 2026.